Job in Karachi - Customer Support Executive - CSE / CSR (Female)

Job in Karachi - Customer Support Executive - CSE / CSR (Female)

The ideal candidate should have the following experience and qualification:

Skills:
Candidate should have excellent communication skills and confidently handle & dealing with difficult users/customers.

Major Job Responsibilities:
• Candidate should have excellent communication skills and must have good command in english. moreover ability to work in team environment.
• Excellent Email Writing
• Excellent Vendor Coordination
• Time Management
• Project a professional company image through phone interaction
• Answer phone calls and respond to customer requests/inquiries courteously
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Quick Learner
• Basic Call Center Knowledge
• Basic IT Technical Knowledge

Job Details:
• Functional Area: IT Support
• Total Positions: 02
• Job Shift: First Shift (Day)
• Job Location: Karachi, Pakistan
• Gender: Female
• Minimum Education: Graduate (B.Com / BS / BE)
• Career Level: Intermediate
• Experience: Minimum 3 to 5 years working experience as a Call Center

Apply in confidence and (Please mention the position in Email Subject Line)

Send your CV to alertsdailyjobs@gmail.com